Filipinos First: MPT Mobility's Commitment to Improving Commuter Experience


For most Filipinos, commuting is an unavoidable part of life, and long commutes take away precious time, affecting a person's well-being.

To help improve the commuter experience, MPT Mobility, the innovations arm of Metro Pacific Tollways Corporation, offers various services to streamline the travel experience. These services encompass RFID management, parking solutions, and roadside assistance. Utilizing technology-driven approaches, MPT Mobility aims to make Filipino commutes more efficient and less stressful.

Understanding the Challenges of Filipino Commuters

The daily commute for Filipinos can be a complex and time-consuming endeavor. Here's a closer look at the main hurdles Filipino travelers face:

  • Time Drain: Traffic congestion, particularly prevalent in major cities, is a significant obstacle. Long commutes can significantly eat into personal time, impacting sleep schedules, leisure activities, and the opportunity to spend time with loved ones.
  • Financial Burden: Commuting costs can vary depending on the chosen mode of transportation. From rising gas prices, toll, and parking fees to train ticket expenses, these costs can accumulate and strain household budgets.
  • Stressful Experience: Crowded public transportation, unreliable schedules, and the general chaos of rush hour can create a stressful environment. This can lead to exhaustion and frustration before even reaching a work or school destination.
  • Limited Personal Space: Rush hour commutes often involve being packed tightly alongside strangers. This lack of personal space can be uncomfortable and even raise security concerns for some passengers.
  • Health Considerations: Long commutes can negatively impact health in several ways. Reduced time for sleep and exercise due to lengthy commutes can lead to fatigue, decreased physical fitness, and potential health risks.

 

 

How MPT Mobility is Changing the Game

MPT Mobility recognizes the challenges Filipino travelers face and strives to make their journeys smoother. Committed to their mission of “enabling people to move freely, to live fully,” they offer a comprehensive suite of user-friendly services. These services aim to address various aspects of the travel experience, ultimately contributing to a more enjoyable journey for Filipinos.

  • On-Us Solutions Inc. (Byahe)

Aligned with the government's Public Utility Vehicle Modernization Program (PUVMP), Byahe boasts a fleet of around 45 Euro-4 compliant jeepneys across seven routes in Metro Manila, Pampanga, and Nueva Ecija. These modern jeepneys provide a more comfortable ride with proper seating and air conditioning. They also prioritize environmental consciousness with stricter emission standards and improved safety features. By aiming for fixed routes and schedules, Byahe strives for a more reliable and sustainable commuting experience.

  • Easytrip Services Corporation

Easytrip Services Corporation offers electronic toll collection (ETC) services for several major expressways in the Philippines, including NLEX, SCTEX, CAVITEX, CAVITEX C5 Link, and CALAX. This system utilizes RFID stickers placed on vehicles, allowing them to pass through toll gates without stopping at cash lanes.

Easytrip streamlines the toll road experience by offering several advantages to Filipino motorists. Firstly, it eliminates the need to stop and pay cash at toll booths, potentially reducing travel times, particularly during peak hours, and promotes contactless transactions. This translates to a more efficient commute.

Additionally, Easytrip boasts a convenient account management system. Users can easily pre-load their accounts through various channels, including online banking, e-wallets, the MPT DriveHub app, or even 7-Eleven outlets. This eliminates the need to carry cash during travels, further enhancing convenience.

  • Savvice Corporation

Savvice plays a critical role in maintaining the infrastructure and efficiency of the transportation system, ultimately benefiting Filipino commuters with a smoother and safer travel experience.

With over 20 years of experience, Savvice provides a wide range of operation and maintenance services for the transportation industry. This includes routine maintenance like pothole repair and road signage upkeep, which contributes to enhanced road safety. Savvice also helps manage traffic flow through auxiliary services, potentially reducing congestion. Additionally, their fleet management ensures that public transportation vehicles and those within MPT Mobility are well-maintained, minimizing breakdowns and delays.

 

 

  • Dibz

With the amount of vehicles greatly outnumbering available parking spaces, parking, especially in Metro Manila, can be quite stressful.

Through Dibz, MPT Mobility provides customers with the chance to pre-book their parking or avail of valet services, allowing them to save time and even resources.

As of writing, Dibz is available in select areas in Metro Manila.

  • NLEX Drive & Dine

NLEX Drive and Dine caters to Filipino travelers seeking a convenient rest stop along the North Luzon Expressway (NLEX). This world-class establishment houses a diverse selection of merchants, providing travelers with a wide range of dining and retail options. To further enhance the travel experience, it offers a well-maintained facility with a focus on excellent customer service and inclusivity, perfect for refreshing and relaxing stopovers.

Furthermore, NLEX Drive and Dine is the first cashless stopover on NLEX to be powered by Maya for contactless payments. This streamlines the payment process for customers, saving time and reducing inconvenience.

  • MPT DriveHub

MPT DriveHub is the ultimate travel companion app for Filipino commuters using MPTC expressways. The app provides a user-friendly interface and integrates digital wallet functionality. This allows Easytrip and CCLEX RFID subscribers to manage their RFID accounts, including account monitoring and real-time reloading.

Additional features include a toll fee calculator, traffic updates on MPTC expressways, and the ability to locate nearby facilities like gas stations and rest areas. The app also offers access to emergency roadside assistance with a direct customer service hotline. This can provide much-needed assistance and peace of mind on the road.

Summing It Up

Commuting in the Philippines presents a complex reality for many. While it grants access to opportunities, it can also be time-consuming, expensive, and stressful. MPT Mobility steps in to address these challenges with a suite of customer-centric services.

From the time-saving convenience of using Easytrip RFID to the stress-reducing features of the MPT DriveHub app, MPT Mobility focuses on efficiency, convenience, and user-friendliness. Whether it's finding a safe parking spot or navigating rush hour with real-time traffic updates, MPT Mobility aims to empower Filipino travelers with information and control. To learn more about MPT Mobility, please do not hesitate to contact our team.